Netcracker delivers BSS transformation for Zain Saudi Arabia

Netcracker delivers BSS transformation for Zain Saudi Arabia

Zain Saudi Arabia has selected Netcracker’s cloud-based digital BSS and customer engagement solutions for its digital transformation programme.

Under the agreement, the operator will also use Netcracker’s Service Management & Orchestration to create the foundation for automated network slicing within its 5G core environment and across its entire network for 5G monetisation. Netcracker’s Digital OSS portfolio will help Zain to manage its virtualised network and deliver multivendor services.

Netcracker Digital BSS and Customer Engagement encompass a wide variety of domains, including Customer Management, Revenue Management, Product Management and Channel Management, and will be hosted on premises with Zain’s advanced cloud infrastructure. The solution will provide the operator with a single platform for transformation and convergence across all payment types and optimize support for B2C and B2B customers.

Zain Saudi Arabia’s Chief Executive Officer, Eng. Sultan Bin Abdulaziz Al-Deghaither, said: “We are looking forward to updating our legacy BSS infrastructure to unlock transformation and accelerate our evolution for years to come. Netcracker's full suite of pre-integrated solutions, precise delivery and extensive expertise will enable us to sustain rapid growth, achieve improved customer experience and deliver new innovative products in the 5G era.”


Sign-up to our weekly newsletter

Keep up-to-date with all the latest news, articles, event and product updates posted on Developing Telecoms.
Subscribe to our FREE weekly email newsletters for the latest telecom info in developing and emerging markets globally.
Sending occasional e-mail from 3rd parties about industry white papers, online and live events relevant to subscribers helps us fund this website and free weekly newsletter. We never sell your personal data. Click here to view our privacy policy.